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Documentation

Set up Amevia with confidence.

Guides for connecting your website, preparing knowledge, configuring the agent and installing the widget.

Start with the setup guideView installation guides

Browse the guides below.

Start here

Your path from account to installed agent.

Follow the recommended sequence to connect a website, prepare the agent and publish the widget.

  1. Create your account

    Available

    Sign up for Free and open your Amevia workspace without a payment method.

  2. Add a website

    Available

    Connect the domain you want the agent to support.

  3. Verify ownership

    Available

    Confirm you control the website before scanning.

  4. Scan website content

    Available

    Import pages and prepare approved knowledge.

  5. Configure the agent

    Available

    Set greeting, tone, colors and response behavior.

  6. Preview the widget

    Available

    Test conversations before publishing to your site.

  7. Install the widget

    Available

    Add the script and recheck the installation.

Open the setup guide

Browse by category

Find guidance by the part of Amevia you are configuring.

Website setup

Connect, verify and manage your website.

Available

Knowledge and sources

Review indexed pages, FAQs and approved knowledge.

Available

Agent configuration

Control tone, language, confidence and behavior.

Available

Widget customization

Customize appearance, prompts, position and branding.

In progress

Conversations and leads

Review visitor chats, outcomes and captured contacts.

In progress

Usage and limits

Understand conversations, indexed pages and plan boundaries.

Available

Featured guide

Install Amevia with JavaScript.

Add the widget script to your website, publish the change and verify the installation from your Amevia workspace.

  1. Copy the installation snippet
  2. Add it before the closing body tag
  3. Recheck the installation
View installation overview
Installation snippet
<script
  src="https://ai.getamevia.com/widget.js"
  data-agent-id="your-agent-id"
  async
></script>

Popular guides

Common installation issues

  • Widget not appearing

    The script may be missing, blocked, or cached.

    View solution

  • Script detected more than once

    Duplicate installs can cause unexpected behavior.

    View solution

  • Website cache not refreshed

    CDN or browser cache may serve an older page.

    View solution

  • Content Security Policy blocking the widget

    CSP rules may block the widget script source.

    View solution
Open troubleshooting